Terms & Conditions
1 Definition
1.1 ‘Contract’ – the document or documents setting out the services to be provided by us together with these terms and conditions and a signed contract acceptance form or proposal.
1.2 ‘You’ – the person, firm or organisation engaging our services.
1.3 ‘We’, ‘Us’, ‘Event & Conference Co. ABN 66603793513
1.4 Our ‘services’ – the services to be provided by us which include but are not limited to: event planning, event design, event management, event hosting, provision of marketing support, project management, graphic design processes, market research, PR services, sponsorship.
1.5 ‘Our suppliers’ – supply partners we work with to provide services/products
2 Our fees
2.1 The fees in respect of services provided will be agreed and specified under separate cover.
2.2 A deposit of 25% (or pre event administration component, whichever is greater) will be paid upon signing the contract unless otherwise agreed. Full payment shall be made within 14 days of invoicing.
2.3 For events / services booked with less than 30 days lead time: a deposit of 25% shall be due immediately upon signature of the contract, with the outstanding 75% to be paid no more than 7 days before the event / services.
2.4 For graphic design services, Event & Conference Co. will include one complimentary edit/change to the initial design. Additional changes will be charged at our standard hourly rates (or agreed hourly rates). Design files are not provided unless specifically agreed. If design files are requested, fees will apply.
2.5 Whereby an invoice is overdue, Event & Conference Co. reserves the right to charge interest. Interest will be calculated daily at a rate of 3% pa.
2.6 Event & Conference Co. may be offered commission or incentives from suppliers from time to time. We will happily disclose any commissions/incentives upon request. Our guarantee to you is that we will always have your (the client) best interests in mind and will endeavour to find the best fit for ensuring value for money is delivered.
Contract Specific Terms
3 When the contract starts
3.1 The contract starts when you have agreed to use our services and signed our agreement/proposal acceptance form by which you agree to keep these conditions.
3.2 If at any time a supplier we have engaged is not able to provide the product / service as originally quoted, we will endeavour to find a replacement of similar value / quality.
4 Your responsibility
4.1 In providing our services, in particular hosting events, any reasonable instruction given to you by us or our suppliers must be followed. In the event that you or your guests fail to follow our reasonable instructions, resulting in loss or damage, you will be liable for said loss or damage.
4.2 For each preferred supplier, we will advise you in respect of their terms and conditions and payment schedule. Event & Conference Co. is unable to make advance payments to suppliers on your behalf (unless otherwise agreed). You must ensure we have received cleared payment in time for us to meet suppliers payment schedules. We cannot be held liable if you fail to clear the necessary funds in time to meet these obligations and the supplier then withdraws their service.” Event & Conference Co. will not be held liable for any outstanding payments to suppliers on your behalf. All external suppliers used ( ie AV, food & Beverage etc) will be the client’s responsibility.
5 Limits of our liability
5.1 Event & Conference Co. does not accept any liability for non‐completion of an event or for any delays arising as a result of strikes, riots or lockouts, adverse weather conditions, loss, damage or cancellation due to fire, flood or any other cause beyond its control
5.2 The liability of Event & Conference Co. in respect of any breach of the Contract, including any applied terms shall not extend to any consequential loss whatsoever suffered by the client or their guests
6 Insurance
6.1 We have public liability insurance up to the sum of $20 Million AUD
6.2 We advise you to take out separate insurance for your event. This will cover possible loss or damage to our equipment, or that of our suppliers, used at your event. If you wish us to handle this on your behalf and include it in our service, details will be set out under separate cover and will be added to your bill.
7 Ending this contract
7.1 We may end this contract if: You break its terms; or As a company you become bankrupt/enter into a voluntary agreement with creditor/a receiver is appointed. Under these circumstances it will end immediately and we will recover costs.
7.2 Change of date: Subject to written notice to Event & Conference Co., we may agree to a change of date. In this case work completed to date will be payable upon receipt of an invoice, and you will be re quoted on any additional hours/work required.
7.3 Event & Conference Co. will do its utmost to ensure that your event goes ahead. However, if a supplier pulls out at a late date, we will try to find a replacement but will not be liable.
7.4 In the event that you need to cancel your event and a change of date is not agreed upon:
- Within 90 days we will retain 75% of the contracted amount payable (or the full amount of services delivered + 20%, whichever is greater)
- Within 0-89 days the full contracted amount is payable
8 Event ticketing
8.1 Please refer to individual event terms for details on cancellation terms
11 Exhibitions managed by Event & Conference Co. (including Perth Tourism Industry Exchange, refer to individual event terms if listed)
11.1 Receipt of a booking form confirms your intention to exhibit
11.2 14 Day Payment terms on receipt of invoice with all payments finalised at least 7 days prior to the event.
11.3 60 day cancellation terms apply, notice emailed to info@eventandconferenceo.com.
11.4 The Exhibitor shall not damage any of the provided items or the venue used. Any resulting damages fees should be paid by the exhibitor directly
11.5 Event & Conference Co. or any of its staff/volunteers shall not be held responsible for any loss, damage or theft of the exhibitor stand or products.
11.6 Payments made to Event & Conference Co. are on behalf of the client, by contractual agreement.
11.7 Subject to Event & Conference Co. standard event terms and conditions
Privacy Policy
Event & Conference Co. takes the privacy of its users and subscribers seriously. We are committed to safeguarding the privacy of our users while providing a personalised and valuable service. This Privacy Policy Statement explains the data processing practices of e&c co.. If you have any requests concerning your personal information, wish to make any amendment to your personal information or have any queries with regard to these practices please contact our Privacy Officer by e-mail at info@eventandconferenceco.com.
Information collected
Personal information is collected by us. We collect personal information from you through the use of enquiry and registration forms and every time you e-mail us your details.
We also collect information automatically about your visit to our site. The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form.
Use of personal information
We process personal information collected via the site for the purposes of:
• providing a personalised service
• conducting market research surveys
• running competitions
• providing you with information about products and services offered by us and;
• providing you with information about products and services offered by carefully selected third party companies
If you do not wish to receive information about our products or services, or the products or services offered by other organisations, please let us know when providing us with your details. However we may disclose your information to business partners and third party suppliers we engage to provide services which may involve processing data on our behalf.
We also use information in aggregate form:
• to build up marketing profiles
• to aid strategic development
• to manage our relationship with advertisers and to audit usage of the site
Use of cookies
We use may “cookies” to identify you when you visit the site and to build up a demographic profile.
A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. Find out more about the use of cookies on http://www.cookiecentral.com
Our use of cookies also allows registered users to be presented with a personalised version of the site.
Internet-based transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing www.eventandconferenceco.com.
DESIGN RELATED TERMS
Copyright and Intellectual Property
You acknowledge that we have copyright and intellectual property in the work we do for you. Any unused design concepts will remain our property and can be used for other clients in the future.
You must notify us prior to the commencement of the project if you wish to be supplied with original native files (InDesign and Illustrator files used in the creation of graphic design and artwork). This may incur an additional fee.
E&C Co. retains personal rights to use completed projects as examples in their design portfolio.
Client Changes and Approvals
Any changes to a project must be communicated by email. Extensive changes to word documents must be provided as marked up copy indicating the revised text.
The final proof will be sent to you for approval. While we will take all care to avoid errors we rely on you to thoroughly check all final proofs and notify us if you require any changes including correcting spelling, grammatical or typographical errors.
Once you have given your approval by email, you agree to pay the costs if you require us reprint.You acknowledge that there can be some colour variation between the screen and final product. This occurs due todifferences in the way colours are managed on the screen (RGB) and print (CMYK). Printed colours can also vary between
printers, jobs and different print runs.
Images
If you provide us with images for use in a design project we require that you send us either written approval from the
photographer or confirmation of commercial licence rights in the case of stock images, clip art or vector images. The images must be in high resolution. You acknowledge that there may be colour variation of images where they require conversion from RGB to CMYK.
You agree that where you provide the images for use that you will be responsible for any legal liability or copyright breaches that arise due to the printing or supply of those images.
If you would like us to arrange for the purchase of images we will charge a 10% commission in addition to the image and licence fees. At the discretion of E&C Co. these fees may be required to be paid prior to the image and/or licence being purchased.